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      PayPal

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      PayPal interviewsPayPal Customer Solutions Agent interviewsPayPal interview


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      Customer Solutions Agent Interview

      19 Jul 2014
      Anonymous employee
      Hunt Valley, MD

      Other Customer Solutions Agent interview reviews for PayPal

      Customer Solutions Agent Interview

      16 Sept 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at PayPal (Hunt Valley, MD) in Jul 2014

      Interview

      I applied online 7/7, received invite to do online assessments 7/8, received a call from the recruiter 7/11 asking. She asked about my availability, and explained, in depth, the details of the position, and she asked when would be a good time to interview. Since I was out of town on family business, I told her 7/18. I ended up having two interviews. They were both really relaxed. The focus of the first was on job history, and learning more about the position/training etc. After that interview was over, the recruiter said she'd recommend me for an interview with a hiring manager, and gave me a heads up of what to expect. (Answer questions with an exact example, let your personality show, be confident) When the second interviewer came to get me from the waiting area, she was very welcoming and I immediately felt at ease. The interview was more of a conversation. They seem like they really want you to succeed, it wasn't the typical straight-faced interviewer, but real people with emotions! This was yesterday (Friday), so I am waiting to hear back from them next week once my background check comes back. Good luck! Update: GOT THE CALL!!

      Interview questions [3]

      Question 1

      Tell me about a time when you were tempted to break the rules?
      1 Answer

      Question 2

      Tell me about a time when you were unable to resolve a customer's complaint, what did you do, what was the outcome?
      1 Answer

      Question 3

      What did you dislike about this employer?
      1 Answer
      11

      Application

      I interviewed at PayPal

      Interview

      Interview process was good. You will have jus two rounds. One is written exam which includes email writing and essay writing. Once you clear it. You will have hr round.

      Interview questions [1]

      Question 1

      How did you overcome the tough situation in your job
      Answer question
      2
      avatar
      PayPal response
      4y
      Thank you for sharing your interview experience with us, your feedback is valuable and will help us understand how we can evolve our interview process. We hope you can find another role on our website that fits your interest and join our team!

      Customer Solutions Agent Interview

      27 Sept 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at PayPal in Aug 2020

      Interview

      3 rounds of interviews, a lot of preparation and knowledge is key! Have plenty of examples ready of how previous roles would apply to the job you are applying for.

      Interview questions [1]

      Question 1

      An example of a time you achieved target as part of a team
      1 Answer
      3

      Customer Solutions Agent Interview

      10 Oct 2017
      Anonymous interview candidate
      Dublin, Dublin
      No offer
      Neutral experience
      Average interview

      Application

      I applied in-person. The process took 1+ week. I interviewed at PayPal (Dublin, Dublin)

      Interview

      I guess when a company that big, there are always coming and going. The selection process becomes very difficult choosing humans.so, humans needs to think like numbers and be more number that are even to cooperates and I guess that’s where I failed. Definitely a challenging work, but worth, when you make it .. cheers and good luck

      Interview questions [1]

      Question 1

      Describe the most difficult situation where you handled successful, while dealing with customer?
      Answer question
      1