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      Client Support Specialist Interview

      4 Aug 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Paycom in Jul 2023

      Interview

      My recruiter was Samantha Ramirez. She initially reached out via phone call and email to schedule a phone interview. I responded to her email and had an interview with her the following week. She called exactly at our scheduled time and we spoke for about 30 minutes. She was very pleasant to speak with and provided a transparent overview of the position, salary, and the company. She asked a series of basic questions followed by situational questions about past work experiences. She also let me know what to expect as far as when I would hear back from her. She called me back two days later and invited me to do a final, in-person interview with 2 team leads during the following week. She also scheduled a call with me for that Friday in order to prep me for the interview. Something I really appreciated is that she offered me some constructive feedback based on our phone interview. I believe this feedback really helped me with the in-person interview and I really appreciate that. I attended the second interview the following week and it went really well. They scheduled it for an hour and I spoke with the team leads for about 50 minutes. Everyone I interacted with was very professional and welcoming. Samantha called a couple days later and offered me the position!

      Interview questions [1]

      Question 1

      Explain to me a time when you had to solve a complex issue at work? What happened and how did you address it?
      Answer question
      avatar
      Paycom response
      2y
      We're delighted to hear about your positive interview experience and that Samantha was there to smoothly guide you through the process! Welcome to the team!