I applied through a recruiter. I interviewed at QVC (Chesapeake, VA) in Aug 2017
Interview
uncomfortable nothing pertaining to job title man was talking about his personal life experiences that I didn't feel pertained to job I was uncomfortable didn't feel like he gave me a chance nothing wrong as I was told didn't last more than 5min very disappointed
Interview questions [1]
Question 1
Name a time when I had to handle a upset customer and what did I do
The process was watching an animated scene, then rating each potential answer. I thought it was basic and made sense. However I believe they want to see you choose several answers as being acceptable responses, not just one.
I applied online and had to set up and interview. It was on Microsoft Teams. It was the basic Star method. The interview questions consisted of knowing how to troubleshoot and basic customer service related questions. Overall, I had a bad experience.
It was a basic interview process. Nothing out of the ordinary. Just sell yourself and you should be fine at the very least. Don’t think I would apply ever again though