I found the whole interview process very organised. I spoke to a member of the talent specialist team called Callum, he was very friendly and asked me on what I currently do now and what I was looking for. Callum directed me to the website for the job specification and explained if I was available for a meeting over google meetings. I said yes and the first stage interview was arranged and Callum sent me a calendar meeting through to my outlook account. I had the first stage interview via google meeting , which I was introduced to a senior member of the support team called Sean and the team leader Eoghan. They both asked me a set of questions and various scenario's what could happen on the support desk and wanted me to explain on what I would do in that situation. They also went through my CV and commented on certain sections. The first interview lasted around 45 minutes and advised that Callum would be in touch if I had made it to the second interview. I then received a phone call around a week and a half later via Callum again to explain that I would get a second interview. The interview was again setup via a google meeting and sent via a calendar invite to my Outlook with no issues, due to me not being able to go into the office with the current COVID-19 situation. The second interview stage was again with Sean, who was a senior software engineer and this time another team leader, that was based in the USA called Claude. Claude mainly took over the interview and again went through various scenario's, questions and commented on certain areas of my CV. The interview lasted around 45 minutes to a hour.