The interview process at ReliaQuest is challenging. There are five rounds total, each one a little different. They ask you uncomfortable questions, which I understand from a cultural standpoint. They clearly do not want to hire someone who could be an HR nightmare.
The final round is a two and a half hour interview split into two parts with upper management and your potential hiring manager. You are asked to build a presentation covering three things: customer service, why ReliaQuest, and why you. They critique your deck in detail and ask you to explain the thinking behind it.
In my opinion, making the presentation creative helps. It is a good way to stand out and clearly show your thought process. Make sure the visuals you use actually connect back to the point you are making. They care a lot about messaging and perception.
That said, ReliaQuest seems more focused on brand than on security. They talk a lot about their cutting-edge platform, but when it comes to hiring, it feels like they are more concerned with image than actual talent. After going through five rounds, being asked deep personal and strategic questions, and still not getting clear feedback, even when I asked directly, it made me question how much they truly value performance and transparency, even though they claim it is a core part of their culture.