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      RingCentral

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      Customer Success Manager, Mid-Market Interview

      9 May 2023
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at RingCentral in Feb 2023

      Interview

      Round 1 - Screener Round 2 - Interview with hiring manager (hardest) Round 3 - Panel interview (easiest) Round 4 - Presentation (medium) took lots of prep Round 5 - Interview with different hiring manager ...and then I never received a response. Went through 5 rounds, waited a week and a half to hear back to get told that I didn't get the job but they wanted to consider me for a different CSM role and just wanted me to meet with the hiring manager of that team since I had gone through the entire interview process already. I willingly set up time to meet and this went really well. It has been over a month and I have been completely ghosted. I reached out via email multiple times, linkedin, called and left a voicemail, and have heard nothing but crickets. Super disrespectful for a company to take up this much of my time just to never give me an answer. Even if they did call me I don't think I would accept an offer at this time due to the lack of respect for their candidates.

      Interview questions [1]

      Question 1

      What are some examples of contact center data that you would pull for a customer in an EBR?
      Answer question