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      Technical Support Engineer Interview

      28 Mar 2022
      Anonymous interview candidate
      Tel Aviv-Yafo
      No offer
      Negative experience
      Average interview

      Application

      The process took 2 months. I interviewed at ServiceNow (Tel Aviv-Yafo) in Jan 2022

      Interview

      Round of interviews Interview with 2 support managers in person A homework assignment was sent. Once fully executed exam including bonus clauses and verification of the answers in front of the interviewers No offer was sent, I waited two months for an answer from them until I realized that they were actually lying to me and I gave up my candidates Do not recommend being interviewed for them !!

      Interview questions [3]

      Question 1

      Question 7 is mandatory. You need to choose 3 other questions from this document, answer them and be able to discuss them during your next interview.
      1 Answer

      Question 2

      Write a regex that parses out the relevant information from the above logs. You can use https://regexr.com/ to test your Regular Expressions. The regex should work for each line separately.
      1 Answer

      Question 3

      The AWS architecture diagram missed critical components for security and caching. I recommended adding them for quick fault recovery, stability and reliability.
      1 Answer
      1

      Other Technical Support Engineer interview reviews for ServiceNow

      Technical Support Engineer Interview

      15 Jan 2026
      Anonymous interview candidate
      Orlando, FL
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at ServiceNow (Orlando, FL)

      Interview

      it was 3 round first being the behavioral, then the technical questions where you go over each of the aspects of code for frontend, another interview on how you would handle some cases prioritization and stuff.

      Interview questions [1]

      Question 1

      how would you handle priorities?
      Answer question

      Technical Support Engineer Interview

      22 Dec 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at ServiceNow

      Interview

      Both times interviewers did not show up, third time they were 20 minutes late to a 30 minute interview. Horrible experience, especially when you prepare for the interview only to have the team consistently no show.

      Interview questions [1]

      Question 1

      Basic understanding of CSS, JS, HTML
      Answer question

      Technical Support Engineer Interview

      23 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at ServiceNow

      Interview

      It's really a disappointed experience and totally waste of time. I did some search and find out they just want to hire contractors, not permanent employees, also they have a preference to candidates from a specific country, which is unfair to other candidates. And just like what other reviews said, if they want you then they will response really quick, if they don't want you then they will ghost you and not update their system, so you won't have any feedback. I don't know it's the company's problem or the team's problem, but I won't apply for ServiceNow positions anymore, really disrespect to candidates.

      Interview questions [1]

      Question 1

      General questions about my experiences.
      Answer question
      2