It's really a disappointed experience and totally waste of time. I did some search and find out they just want to hire contractors, not permanent employees, also they have a preference to candidates from a specific country, which is unfair to other candidates. And just like what other reviews said, if they want you then they will response really quick, if they don't want you then they will ghost you and not update their system, so you won't have any feedback. I don't know it's the company's problem or the team's problem, but I won't apply for ServiceNow positions anymore, really disrespect to candidates.