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      Shelterluv

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      Customer Solutions and Onboarding Manager Interview

      16 Mar 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 1+ week. I interviewed at Shelterluv in Feb 2024

      Interview

      Pros: Relatively quick responses from Shelterluv. Clear outline of multi-step (3 exercises and 3 interviews) interview process. Ability to better understand job day-to-day role responsibilities through exercises. Cons: No feedback on exercise performance. Interview communication doesn't clarify that if you don't make it past the exercises portion of the process you won't continue to interviews. Shelterluv should clarify that candidates might not progress past the exercises portion so that people can make a more informed decision about whether they want to devote the time (8+ hrs for me) to the exercises.

      Interview questions [1]

      Question 1

      The exercises ask candidates to go through tasks related to the position, such as answering customer inquiries.
      Answer question
      1