Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Slack

      Part of Salesforce

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Slack reviews | Slack jobs | Slack salaries | Slack benefits | Slack conversations
      Slack interviewsSlack Customer Success interviewsSlack interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Interview

      26 Jan 2022
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Slack (San Francisco, CA) in Feb 2018

      Interview

      Four to five rounds inclusive of a recruiter screening, a hiring manager screening, a detailed resume overview, and presentation round with a success story and slack launch recommendation case. etc. etc. etc.

      Interview questions [1]

      Question 1

      Behavioral focused with asks about how your former managers would have given you praise or feedback.
      1 Answer

      Other Customer Success interview reviews for Slack

      Customer Success Interview

      6 Oct 2020
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      The process took 8 weeks. I interviewed at Slack

      Interview

      The process is similar to what others have described: - recruiting screen - hm screen / full CV review - presentation Ultimately, I did not get the job but enjoyed the process. Everyone I spoke to was really intelligent, and the company and culture seem wonderful. The only down side was it was really hard to get on the hiring manager’s calendar.

      Interview questions [1]

      Question 1

      What would your previous manager say about you?
      Answer question
      3

      Customer Success Interview

      11 Dec 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 months. I interviewed at Slack

      Interview

      I applied online and it was about 2-3 weeks before I heard back from anyone. There was a phone screen that followed quickly, then about another 2 weeks until a manager phone screen. This was followed by an in-person interview with the manager and director. This interview was a review of my previous experience and roles starting with the roles I had in college. After that was a presentation that I was prepped for by the recruiter. Following the presentation, I was asked for references and then presented with an offer.

      Interview questions [3]

      Question 1

      What would your prior managers (in every single role on your resume) say about you?
      Answer question

      Question 2

      What challenges did you face in each role and how did you overcome them?
      Answer question

      Question 3

      When have you received bad/ tough feedback and how did you take that and learn from that experience?
      Answer question
      4

      Customer Success Interview

      8 Jul 2019
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Slack (New York, NY)

      Interview

      Recruiter interview then manager interview. Manager told me ill hear back early next week, over a week went by and after several follow up from me, they told me not interested after I followed up. No feedback no nothing, and not sure they would have even told me if I didn't keep following up

      Interview questions [2]

      Question 1

      Why slack
      Answer question

      Question 2

      Why you are leaving current role.
      Answer question
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      Google
      4.5★Compensation and benefits
      avatar
      Amazon
      3.7★Compensation and benefits
      avatar
      OKG
      4.3★Compensation and benefits
      avatar
      SelfMade
      4.0★Compensation and benefits