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      Southwest Airlines

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      Flight Attendant Interview

      28 Aug 2017
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Southwest Airlines (Phoenix, AZ) in Aug 2017

      Interview

      As an internal candidate I applied online on the day the window opened which was 07/13/17 and did not receive a call to be invited to a face to face interview until 08/11/17. I had no phone interview and was scheduled for f2f on 08/ 16/17. I had high hopes of transferring inflight but was called back with bad news on 08/25/17. Overall I wish the recruiter provided actual feedback if something needs to be worked on instead of being given the same excuse 3 of my coworkers received who were rejected as well. The f2f was supposed to be two people interviewing you but I only had one person. The first part consisted of yes or no questions they would have asked you over the phone and the second part consisted of situational questions. After all that you are then taken into a room that was a mock up of an aircraft where they make you walk up and down an aisle, sit in the flight attendant jumpseat and going in and out of an emergency exit. Also if you have any recognition awards, customer commendations and reccomendation letters now is the time to show them although it doesn't matter in the end when making a decision in extending an offer.

      Interview questions [9]

      Question 1

      Name a time you went above and beyond your job duties to help a fellow coworker.
      Answer question

      Question 2

      Why do you want to be a flight attendant?
      Answer question

      Question 3

      Name a time you were working with a coworker who wasn't pulling their own weight and how you handled it.
      Answer question

      Question 4

      What is an area you can improve on at work? What is an area you can improve on in life?
      Answer question

      Question 5

      What do you think is the greatest challenge of being a flight attendant?
      Answer question

      Question 6

      What is a flight attendant's main responsibility?
      1 Answer

      Question 7

      What would your brand be as a Southwest Flight Attendant?
      1 Answer

      Question 8

      How would you describe yourself? How would your managers describe you?
      Answer question

      Question 9

      Name a time you dealt with an angry passenger and how you handled it.
      Answer question
      23

      Other Flight Attendant interview reviews for Southwest Airlines

      Flight Attendant Interview

      30 Jun 2026
      Anonymous interview candidate
      Chicago, IL
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Southwest Airlines (Chicago, IL)

      Interview

      Application, ODVI, F2F. All pretty straightforward, emphasize safety and customer service. If they like you, youll get moved onto F2F round. Practice STAR Method and be comfortable talking in front of a camera

      Interview questions [1]

      Question 1

      Why do you want to be a Flight Attendant/Southwest? Tell me about a time where you went above and beyond for a customer: What draws you to Southwest?
      Answer question
      1

      Flight Attendant Interview

      2 Jun 2026
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Southwest Airlines (Houston, TX)

      Interview

      The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.

      Interview questions [1]

      Question 1

      Why do you want to work for Southwest?
      Answer question
      2

      Flight Attendant Interview

      6 Jun 2026
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Southwest Airlines (Dallas, TX) in May 2026

      Interview

      So far, it has been moving at a great pace. I have only completed my on demand interview, and I am scheduled to attend my face to face in the near future! The online interview was great - be yourself, smile, and use the uninterrupted time to really express yourself! I'm very grateful for this opportunity and best of luck to all those applying!

      Interview questions [1]

      Question 1

      What part of the Southwest Airlines culture do you connect with the most?
      Answer question