I applied online. The process took 12 months. I interviewed at Southwest Airlines (Dallas, TX) in Mar 2017
Interview
Phone interview was great - friendly person and general questions about me. Flew to Dallas for in-person interview. I probably dressed a bit more casually than others. Nice pants and sweater. Several were in suits. The information said to come early if you arrived early so I did. However, that only resulted in my sitting and waiting for three hours talking with other candidates. We had brief presentation and then individual interviews. I spoke with a manager type flight attendant and young flight attendant. One was experienced and good interviewer. The second was millennial type who had continuous “not impressed” face.
Interview questions [1]
Question 1
Describe a time I dealt with an unhappy customer. Describe a time I went above and beyond with a customer.
I applied online. The process took 3 months. I interviewed at Southwest Airlines (Phoenix, AZ) in May 2018
Interview
No interview yet, phone interview May 21st . Also have completed application to allow for background check, and agreed to drug screen when time comes. Next step I have been told will be F2F interview, normally conducted in Houston.