I applied online. I interviewed at Southwest Airlines (Dallas, TX) in Jan 2016
Interview
Once you make it through the vetting process you get a phone interview. Make sure to be excited to have received the call. The second round is an interview with 3 to 4 leaders. They all are hitting you with questions, but they are typical questions. Just make sure you be yourself and allow your glowing personality to show.
Interview questions [1]
Question 1
What’s the difference between customer service and hospitality?
I applied online. I interviewed at Southwest Airlines (Houston, TX)
Interview
The interview was on zoom in 2022. It was with a recruiter and flight attendant. They were very nice and made me feel so comfortable throughout the process. The whole interview took around 30 minutes.
I applied online. I interviewed at Southwest Airlines (Dallas, TX) in May 2026
Interview
So far, it has been moving at a great pace. I have only completed my on demand interview, and I am scheduled to attend my face to face in the near future! The online interview was great - be yourself, smile, and use the uninterrupted time to really express yourself! I'm very grateful for this opportunity and best of luck to all those applying!
Interview questions [1]
Question 1
What part of the Southwest Airlines culture do you connect with the most?
I applied through an employee referral. I interviewed at Southwest Airlines in Mar 2026
Interview
Great communication and transparency through the whole process. Everyone was very nice. Best thing to do is be friendly and outgoing to everyone. Took about 5 hours from start to finish