Online, Phone, Phone, flew me out for in person. It was not hard and they recruiter are very friendly. The also kept me updated with how things where going on their end.

Applied and received an internship position for Summer 2017. 1. Submitted resume for review (can apply to as many positions as you want). 2. Contacted to submit a writing sample (prompt "Why Southwest?") was given only a few days to complete. 3. Phone interviewed. I received notice that I was in the running for four positions. Sometimes, they'll interview you for more than one position at a time if it falls under the same recruiter. I did two phone interviews- they were very straightforward and covered my resume/experience. 4. Contacted by phone to come to HQ in Dallas, Texas just a few weeks later. 5. The interview was very comfortable and straightforward. The recruiters were genuine. There are no "trick" questions and they don't drill you – it's more a conversation. I was interviewed by the recruiter who phone interviewed me and the SWA employee who would oversee my team. It seemed like they were most interested in seeing if I had the experience and if I would fit with the company culture. 6. Heard back the next day!