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Thank you for sharing your feedback. We’re sorry to hear that your experience interviewing with us was negative and appreciate you taking the time to share your concerns.
We understand that completing an assessment can be time-consuming. We believe that this step is essential for evaluating a candidate's skill set and ensuring the best fit for our team. This approach is quite common in the industry.
Regarding the interview, I want to clarify that we don’t have any product managers on our team at Speer. The initial call was with our Chief Strategy Officer (CSO), who would have been your manager. This call is intended to review your assessment and get a sense of your background. Our goal with shorter interviews is to cover your work and provide an overview of the next steps to accomodate to all candidates. We also provide candidates with the opportunity to ask questions to ensure they have all the information they need about the role and the company.
We apologize for the delay in our response and are actively working to improve our communication and turnaround times. The summer season, with many team members on vacation, contributed to this delay. The BCC method was used to maintain the privacy of all candidates, but we understand how it may have felt impersonal. We aim to provide more personalized responses in the future.
To address your concern about the use of your designs, please be assured that we do not use or intend to use any candidate's work beyond evaluating their skill set and fit for the position. The assessment is based on a past project from years ago, and we do not retain or use unsuccessful submissions.
Regarding the scope of the assessment, we encourage candidates to review the provided notes carefully. The requirements specifically asked for a user journey map for one portion of the app (the driver sign-up process) and a mood board or a few low-fidelity mock-ups to communicate your ideas. This should not have taken more than a couple of hours. We hope this helps clarify any misunderstandings about the expectations.
Your feedback is valuable and will help us refine our processes. If you have any further concerns or questions, please feel free to reach out to us directly.
Thank you again for your time and effort.
Best regards