I applied online. The process took 2 weeks. I interviewed at Starbucks (Los Angeles, CA) in Apr 2011
Interview
To come in as an Assistant Store Manager or Store Manager for Starbucks, you must have management experience in hospitality, restaurant and/or retail. I was first contacted by a Recruiter based off my online application. The Recruiter than set up a phone interview between the both of us. This was an actual interview as they decide the next steps from there. I was asked questions and was asked to give my answers based on the STAR format. After passing that interview, the recruiter told me that he was going to set up an actual face to face interview between myself and two District Managers in the area. I did meet the DMs in a store and had the same type of interview format. One DM asked the questions while the other took notes on my answers. I was contacted the next day by the recruiter with an informal job offer based on whether or not my background check comes back clean. Three days later I was sent an official job offer letter from the recruiter. This whole process took just under two weeks.
Interview questions [1]
Question 1
Tell me about a time that you had to make a decision and you did not know the right answer.
I applied through an employee referral. I interviewed at Starbucks
Interview
Phone interview with a recruiter who expects STAR style answers. The questions are pretty standard and easy to find online, so prep isn’t hard. Honestly, the toughest part, if you’re already an internal employee, is getting the interview in the first place. You really have to show your managers that you’re serious about moving into the role.
Interview questions [1]
Question 1
Give me an example of a time you solicited feedback and encouraged the sharing of ideas by your time or group of colleagues. (What actions did you take with that information and what was the result?)
Thank you for taking the time to share your feedback. We appreciate your input and will take it into consideration as we continue to improve our interview process.
I applied in-person. The process took 4 weeks. I interviewed at Starbucks
Interview
For an external hire, pretty normal for an interview. For an internal hire, they basically want you to answer as if you were a robot. They want you to answer by telling a story in the STAR format (Situation, Task, Action, Result)
Interview questions [1]
Question 1
Tell me about a time when you consulted or coached a team/ individual to improve results and
increase their level of ownership in the outcome
I applied online. The process took 4 weeks. I interviewed at Starbucks (Albany, NY) in Jan 2025
Interview
You will be asked scenario questions. Answer based on your experience not what you would have otherwise done. Be specific and paint the picture as if you are telling a story.
