Informal but professional. You sit down with the manager and are asked questions to review your work experience and history, but mostly it's just a vibe check to make sure you fit in with the team.
Interview questions [1]
Question 1
Tell me about a time you dealt with an angry customer.
I applied in-person. The process took 2 weeks. I interviewed at Starbucks (Canberra) in Feb 2025
Interview
High pressure and over the top, I was early, the interviewer was late and clearly agitated because I was early. I panicked because of the heat they put on me.
Interview questions [1]
Question 1
If a customer is being abusive, how would you deal with them?
Friendly conversation with team lead. They asked about the skills, goals, my experience. Covered the basic interview questions and said that someone from human resources will reach out to me.
Interview questions [1]
Question 1
Describe a situation when you had to work with an unhappy customer.
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear that you’ve enjoyed the overall interview process here at Starbucks!
