Sit down interview where you are asked a series of hypotheticals and about your past experiences in customer service and hospitality. There was focus on efficiency and providing excellent service.
Interview questions [1]
Question 1
How have you handled high stress scenarios where there is a rush of customers in your store?
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.
After applying online they invited me for an online interview that was a group interview then the next stage would have been a one to one digital interview over zoom.
Interview questions [1]
Question 1
What's a difficult customer interaction you've had?
Easiest interview I've ever had. I was only asked 3 questions, 'tell me about yourself, what are your strengths & weaknesses, what is your availability?' Lasted about 10 minutes maximum
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