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      Sun Life

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      Client Care Representative Interview

      6 Jun 2019
      Anonymous employee
      Kitchener, ON
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Sun Life (Kitchener, ON) in Mar 2015

      Interview

      The interview process was very straight forward. Come in for a preliminary interview. Then complete a mathematical test. Have an interview with recruiter & higher-up. Then get job offer.

      Interview questions [1]

      Question 1

      What was a stressful situation you handled well?
      Answer question

      Other Client Care Representative interview reviews for Sun Life

      Client Care Representative Interview

      8 Jul 2021
      Anonymous employee
      Waterloo, ON
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Sun Life (Waterloo, ON) in Jan 2021

      Interview

      very quick, only one interview with managers, asked pretty basic questions, easy interview. there was an initial phone screening with the recruiter, then an online test was required, followed by an interview with two managers

      Interview questions [1]

      Question 1

      describe a situation were you rectified a problem for an upset customer
      1 Answer

      Client Care Representative Interview

      4 Nov 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Sun Life

      Interview

      Went through an initial screening call, online "self-paced" interview, then one more zoom interview, along with 2 assessments and one personality test before getting an offer. Questions asked were situational mostly. They also require a background check and fingerprint scan test prior to getting hired.

      Interview questions [1]

      Question 1

      How would your past employers describe you?
      Answer question