I applied through an employee referral. The process took 1 week. I interviewed at SupportYourApp (Ukrainian Village, NJ) in Feb 2025
Interview
Applying to SupportYourApp was a seamless and professional experience from start to finish. The interview process was well-structured, with clear communication and timely updates. The team was welcoming and made me feel comfortable throughout, ensuring a positive and engaging interaction. I appreciated the transparency at every stage, as well as the opportunity to showcase my skills. The overall experience left a great impression, and I would gladly consider future opportunities with SupportYourApp.
Interview questions [1]
Question 1
did you have any previous experience as customer support?
You get an impression that nobody actually read your resume. You have to explain what you did twice for screeners and the technical interview. You do take the test in between, but the test is irrelevant to the process, because they will let you know that you are under qualified after the technical interview that takes place after the test.
Long, some tests for language and to check your laptop and internet pretty easy, then did an AI interview where i was asked a lot of different questions.
received a rejection after a few days.
Interview questions [1]
Question 1
Q: previous experience?
Q: why did you leave the previous company?
Q: Any trips or relocation plans?
I interviewed at SupportYourApp (São Paulo, São Paulo)
Interview
Primeiro eles pedem para você responder 8 perguntas em videos dentro da plataforma deles. Depois testes de idioma e responder um email de um cliente fictício. Muito atenciosos, bem explicativos e praticos.
