I applied online. The process took 2 weeks. I interviewed at Symphony Teleca (Bengaluru)
Interview
Had 2 rounds of interview as in first round, the manager who was supposed to interview me was not available. Simple interview around process implementation and auditing. Manager liked to have casual talk to get to know more about my experience rather than Q&A. Next round was after a week when the manager I would report was back from leave.
Interview questions [1]
Question 1
You are very straight forward. Will you be able to manage customers and their queries.