I applied online. The process took 2 weeks. I interviewed at TJ Maxx (Olympia, WA) in Aug 2015
Interview
It was a group interview broken up into three different parts. First, we had to show that we could approach customers and help them, then we put the clothing from the fitting rooms back onto the racks, after that we sat as a group and answered some of their questions about us.
Interview questions [1]
Question 1
What does customer service mean to you? How would you handle a difficult customer? Why do you want to work at TJ Maxx?
It was quick and easy. Very straight forward, but thorough. It was in person and I got a call the next day that i was hired. This was three years ago so it might be different now.
The interview consisted of A brief Phone screen followed by an in person interview that lasted about 30 minutes. Questions were relayed to experience from last jobs and responding to customer service scenarios.
I applied in-person. I interviewed at TJ Maxx (Fort Worth, TX)
Interview
Very simple and easy and immedietly got an offer. Although I had very open availability and I speak spanish. Questions were mostly about how to handle stress or certain situations and also availaibility.
Interview questions [1]
Question 1
How do you work under pressure? This store is very high traffic and very busy.