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      Customer Success Manager (CSM) Interview

      23 May 2023
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at TaskRay in Mar 2023

      Interview

      Initial phone screen with director and then another interview with the director and member of the team where you go over the two case studies provided right before the second interview. It was pretty easy and I feel like I performed well and was even affirmed throughout the interview. HOWEVER, after looking at the employees on LinkedIn and on the Website, I should have known that I was not going to get the job. Diversity is not their thing, unless you consider 3 or so POC "diverse." It sucks to do all of the research and preparation when your future is already determined.

      Interview questions [1]

      Question 1

      How would you handle a customer that may not be a good fit for the TaskRay Product
      Answer question

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