two rounds of telephonic interview held on the same day, which went around 30 mins. checked the communication as it is the vital part in BPO industry. no other rounds like GD. only telephonic interview.
Interview questions [1]
Question 1
self intro,
any prior customer service experience,
about project,
accomplishments,
how do you fit in role.
- Personal introduction
- JAM (Just A Minute) session on a given topic
- Waited approximately 2 hours for the next round
- Focused on role-specific questions and suitability for the process
- Evaluated communication and adaptability
-HR confirmed selection by the end of the day and Joining date provided.
Interview questions [1]
Question 1
Communication skills and adaptability were the most important things
Quick and easy, couple of questions of my experience and what would I do type of scenario, two interviews one with HR and one with TL. All is good so far
Interview questions [1]
Question 1
What would you do if a customer yells at you that this is the third time he is calling
I applied in-person. The process took 1 day. I interviewed at Tech Mahindra (Chennai)
Interview
It has 3 rounds
1.technical face to face interview(Outlook,wifi issue,vpn setup)
2.manager round(questions from resume)
3.group discussion
Over all process done within a day and it is a easy process.
