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      TechSolutions

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      Help Desk Technician Interview

      6 May 2022
      Anonymous interview candidate
      Wilmington, DE
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TechSolutions (Wilmington, DE) in Apr 2022

      Interview

      I was reached out to by the Help Desk Manager about a Help Desk Technician postion at TechSolutions. This process consisted of three main interviews. The 1st was an over-the-phone initial interview. Here I made clear my salary expectations. I was then invited for an over-the-phone technical interview. Then, I was invited to a Zoom interview with the owner. The next day, I was offered a Help Desk Technician II position. They offered be $20k/year less than what I said in my initial interview. This was very frustrating as I wasted a lot of time going through the whole interview process. This would have been different if I didn't make my salary expectations at the very beginning of the process.

      Interview questions [3]

      Question 1

      Explain DNS to the every day person.
      Answer question

      Question 2

      What is Active Directory ?
      Answer question

      Question 3

      Explain how you would set up a TCP/IP network using DHCP.
      Answer question

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