Customer Assistant applicants have rated the interview process at Tesco with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Tesco as a Customer Assistant according to 3 Glassdoor interviews include:
One on one interview: 33%
Skills test: 33%
Personality test: 33%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Tesco (North Watford, England)
Interview
Phone or video interview: If you pass the assessment, you may be invited to participate in a phone or video interview with a recruiter. This interview may focus on your work experience, skills, and why you want to work for Tesco. In-person interview: If you are successful in the phone or video interview, you may be invited to an in-person interview. This interview may be conducted by a hiring manager or a panel of interviewers, and may involve questions related to your experience, skills, and how you would handle different scenarios.
Interview questions [1]
Question 1
Can you describe a time when you provided excellent customer service? What skills and qualities do you possess that make you a good fit for this role? How do you deal with difficult customers or situations? How would you approach stocking and replenishing shelves? Can you describe a time when you worked well in a team?
Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.
Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.
Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do