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      Tesla

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      Customer Support Interview

      24 Sept 2013
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Tesla

      Interview

      They first gave me a phone interview. Afterwards, I went in for an in-person interview. The hiring manager,(I actually forgot her name already) asked me questions about my resume and then a bunch of scenario questions e.g. What was the most you ever went out of your way for a customer? or how would you correct a bad situation.etc.

      Interview questions [1]

      Question 1

      Please tell me about your experience that is not already on your resume?
      Answer question

      Other Customer Support interview reviews for Tesla

      Customer Support Interview

      12 Apr 2024
      Anonymous interview candidate
      San Jose, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Tesla (San Jose, CA) in Apr 2024

      Interview

      I had a 30-minute interview scheduled, but the HR person never called me. I attempted to follow up via email and Linkedin, but received no response. This behavior was unprofessional.
      1

      Customer Support Interview

      8 Nov 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Tesla in Nov 2018

      Interview

      Phone Screen, Two Zoom interviews, friendly ppl, clear instruction, timely response, They were asking questions about the reason why you chose this company and some behavioral questions, the questions are fairly easy.

      Interview questions [1]

      Question 1

      why you interested in this company
      Answer question

      Customer Support Interview

      23 Sept 2016
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Tesla in Sept 2016

      Interview

      Received an email from the recruiter, scheduled a phone interview. Two days later, I received an email to schedule an on-site interview. I was interviewed by a store manager and his assistant manager. The store manager did not shake my hand, no eye contact, and did not seem interested in talking to me. The questions he asked were not typical of what is normally asked. In fact, they were quotations that a 5 year old could answer....like I said, they seemed not interested in having me there.

      Interview questions [2]

      Question 1

      what did you like about your previous job?
      Answer question

      Question 2

      this is a car company, are you comfortable in working in this environment?
      Answer question
      2