It was a smooth interview process with only two steps—a phone screening and in person interview. The questions were clear, the interviewer was friendly, and the overall experience felt positive and professional.
Interview questions [1]
Question 1
They asked me to describe a time I handled a difficult customer and how I resolved the situation.
I applied online. The process took 1 day. I interviewed at Time Warner Cable (Appleton, WI) in Mar 2018
Interview
It includes typical interview questions and skills test - computer skills, customer service skills, skills applicable to the position. It is probably under 20 minutes. They also ask about your career history and goals.
Interview questions [1]
Question 1
Pretend as if you're guiding someone through a problem with using their cell phone
