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Thank you for this feedback, it's fair, and we hear you. A process that asks for significant time and effort from candidates should come with timely, respectful communication at every stage. We didn't deliver that here, and we're sorry. This is far from the standard we hold ourselves to. What felt like a generic email after five rounds isn't good enough.
On the gift card, we want to make sure you received yours. If you didn't, please email us directly and we'll sort that out for you.
Sorry again, we let you down here. We appreciate you sharing this so openly. It's helping us improve.
The Tracksuit Talent Team