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      TradeTrax

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      Customer Success Manager (CSM) Interview

      7 Oct 2024
      Anonymous interview candidate
      Scottsdale, AZ
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at TradeTrax (Scottsdale, AZ) in Dec 2023

      Interview

      Multi phase, virtual interview process. First was a phone call to get to know each other and decide if I was a good fit for the job, for the company and myself. I was able to ask questions to determine if it was a good fit for me as well. Next couple steps were video interviews asking pre-determined questions they had typed up and asked. Last phase was a presentation type interview to show my presentation competence of an app I use everyday.

      Interview questions [1]

      Question 1

      What is one situation where you had to deal with a difficult client and how did you handle it?
      Answer question

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