I received a phone interview, and was invited to an on site interview. While arranging a time for an on site interview, the talent acquisition person just stopped replying. I sent a two follow up emails across a week, but I was met with silence. I found it very unprofessional to be “ghosted” at that stage of the process.
I applied through a recruiter. The process took 2 weeks. I interviewed at TunnelBear (Toronto, ON)
Interview
I was approached by their staff for an interview. Had a 30 minute phone interview, then 2 office interviews. The 1st office interview was half-technical, the 2nd was all technical. Despite thinking that I had done well, liking their interview process, getting a good impression on their product, and gelling with their culture, I was rejected due to reasons unknown.
I tried to contact them afterwards for a reason, but silence. Very disappointing. I had a lot to offer on both the product and engineering side, and was excited to get started on a new platform! Perhaps that excitement translated into nervousness for the 2nd interview? A hiring process with the growing flaws of perfectionism and pedantry.
Interview questions [1]
Question 1
Whiteboard an implementation of how a notes app might work.
Thanks for taking the time to reflect and review our interview process. Interviewing for a role takes a lot of time and energy and we appreciate the effort you took. I can see why you would feel this was a negative experience since it is only fair to be told why you weren't successful.
In regards to not hearing back from the agency who presented you to us, that is not acceptable. If you could please send an email to bearjobs@tunnelbear.com and let us know who the agency was, we will follow-up with them directly.
I applied through a recruiter. The process took 2 weeks. I interviewed at TunnelBear
Interview
I had a quick coffee, then an in-person meeting with another team member a week or two later.
Despite this time investment, I never heard back, even after I politely requested an update or some feedback. They seemed nice, so I found this to troubling. I understand they're a small operation, likely without any formal HR, but responding to someone you actively tried to recruit is pretty much basic decency.
Please allow us to apologize for the negative experience you had in our interview process. You definitely should have received a response letting you know that you hadn’t been selected for the role.
Perhaps we had assumed that the external recruiting agency would have let you know, but in any case, we should have followed-up on our end.
We do now have a dedicated HR Manager leading our recruitment related activities. Should you wish to speak to someone about your experience, please send an email to bearjobs@tunnelbear.com and we will get back to you.
Best of luck to you in your future endeavours and thank you very much for sharing your feedback with us.
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