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      Twilio

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      Recruiter Interview

      4 Mar 2019
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Twilio (London, England) in Jan 2019

      Interview

      I received an email to arrange a call with a UK Recruiter who I believe would have been my senior. Followed by an video interview with a senior member of staff in the USA. This took place 3 weeks after the first interview which I believe is quite a long time. I had a video interview which only lasted 25 minutes. The interviewer seemed very uninterested, abrupt and was clearly distracted. I don't think it was an adequate amount of time. Purely from the interviewer’s energy and responses it was clear that she had no intention of offering me the role and I can only be sceptical that there was a some form of discrimination. I come to this conclusion only because my first interview (on the telephone) went EXCEEDINGLY well and appeared very keen and enthusiastic and as soon as the video interview took place the energy and enthusiasm shifted dramatically. I did NOT and STILL have not received formal feedback to say whether I was successful or not. I obviously know I was not as it has been almost two months, but I think it is exceptionally unprofessional not to inform a candidate whether they had been successful or not especially as I had been offered another job and was in the process of choosing between the two roles. Honest feedback is SO important to candidates and it is equally important for companies to not burn bridges with candidates either as you have no idea where that person will be in 10-15 years’ time especially in modern tech industries which are exceptionally incestuous when it comes to recruiting. It’s just rude and dismissive.

      Interview questions [1]

      Question 1

      How many recruits do you currently make per quarter.
      Answer question
      avatar
      Twilio response
      7y
      Thank you for your feedback. I am sorry you did not have a positive experience with us. We have designed our interview process around building an accurate understanding of each candidate's abilities and real-world experience and we are committed to providing each candidate, whether at phone/video or onsite interview, a phenomenal experience and timely and helpful status-updates. As part our commitment to providing a positive experience for every candidate we continuously review our process and I will take your feedback to heart as we seek to level-up. Thank you again for taking the time to interview with us and for giving us feedback on our process.

      Other Recruiter interview reviews for Twilio

      Recruiting Interview

      25 May 2022
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at Twilio (London, England) in May 2022

      Interview

      Really disappointed to be approached by the recruiting team and then to find the level of communication to be so poor. You can't give this kind of experience to people in recruiting - it is just not good enough. Remember recruiting can make or break a company and based on my interactions I would not recommend Twilio to anyone. We are busy people and when someone allocates time and effort to prepare for a meeting do the professional thing and turn up!

      Interview questions [1]

      Question 1

      Why are you looking to change roles?
      Answer question
      2

      Recruiting Interview

      4 Mar 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Twilio

      Interview

      I applied through their website, the process took about 3 weeks. They have a thorough and informative process. Recruiter screen, manager screen, and onsite. Recruiter was very friendly and helpful, kept communications and updates constant.

      Interview questions [1]

      Question 1

      How do you measure success in your current role?
      Answer question

      Recruiter Interview

      30 Jan 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      The process took 1 week. I interviewed at Twilio

      Interview

      Had a short initial screen with the recruiter that was under 15 minutes, then a 30 minute interview with a hiring manager from the UK. He seemed to be intimidated by my experience because I was leaving a role where I had a very lofty title with a lot of responsibilities. I tried to explain that I was looking for work life balance and that was why I was okay with taking a step back with responsibilities, but he seemed to make up his mind already. Most disappointing is that I asked him point blank for feedback at the end of the interview with if my experience met his expectations for the role, and if not where I fell short and he said I didn’t fall short anywhere, only to pass to the corporate recruiter that they are not moving forward with me. It’s fine if that’s the case, not every job is for every person but I do wish they would treat candidates with just basic decency to be honest to them and not outright lie to their faces. If you want to improve upon the candidate experience like you claim and give good feedback to the people you speak with, give them feedback that can help them improve for their next role somewhere else. Maybe they expect the values to come from the applicants themselves but hold no place in executing it themselves.

      Interview questions [3]

      Question 1

      What is your biggest weakness
      Answer question

      Question 2

      What is your proudest accomplishment?
      Answer question

      Question 3

      What are your KPI metrics?
      Answer question
      2

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