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      Twilio

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      Personalized Support Engineer Interview

      12 Jun 2022
      Anonymous employee
      Bengaluru

      Other Personalized Support Engineer interview reviews for Twilio

      Personalized Support Engineer Interview

      11 Mar 2022
      Anonymous interview candidate
      Bengaluru
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Twilio (Bengaluru) in May 2021

      Interview

      The interview process was very well defined and systematic. First round was a take home written test, which was followed by HR discussion and manager review. Then there was 3 technical rounds and 1 bar raiser round.

      Interview questions [1]

      Question 1

      In the bar raiser round, they asked questions on real life situations, they wanted to see how I reacted in a difficult situation.
      Answer question
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Twilio (Bengaluru)

      Interview

      There was a total of 5 rounds. Location: Bangalore 1) Manager - Who was in Bangalore There were two scenario-based questions i) If your grandmother never used Facebook how would you describe it to her. ii) A person is blind and mute (It was described to me as Dumb), how would you explain sunrise. - Well, when I try to understand the details of the character (Was the person blind from birth or some incident had happened etc..) The manager said, he doesn't understand what an Apple is and not many details. This shows the manager was googling it and giving me the questions. Although I answered and described it to my much creativity. Do know what happened? He was yawning the whole time, I know shouldn't be judging but it was evident he was not paying attention. I am talking about the whole interview which was conducted. Another Tech round: He was a Level 2, very bad experience. I can see him chatting with someone and laughing in the video. I was completely offended. Cause everybody is investing time for a cause. Takes off video and says I have a network issue, comes back again. Completely off the grid of the interview. The only positive review I can give is when I had an interview with 2 people who were located out of India (Germany and Ireland) they were very professional and very honest in talking about things.

      Interview questions [1]

      Question 1

      - Scenario-based: * What is the leadership quality * Are you capable of taking extra work * A person you don't like working with how would you deal with * Achievement in your current role - Technical: * Explain API * Architecture of SIP * What is cloud computing * Network questions (Basic - How would you find the IP address, DNS, DHSCP, Ipconfig, flush DNS, cache, and cookies) TCP/UDP
      Answer question

      Personalized Support Engineer Interview

      22 Feb 2022
      Anonymous interview candidate
      Bogota, Cundinamarca
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Twilio (Bogota, Cundinamarca) in Nov 2021

      Interview

      Very smooth, They were very clear at every momment of the process and the preparation materials were very helpful. They have a difficult test. More than 8 interviews. Very kind team. They were very relaxed and flexible about the time schedule.

      Interview questions [1]

      Question 1

      Tell me any time in your past experience when you and the company were not aligned and how did you sort this out.
      1 Answer