Pre-screening call to start, then they invite you to the initial interview. Initial interview is at the desk of an HR person. Very informal and easy. General questions and as long as you don't say something outlandish you should get the position as they are always looking to fill it seems. Second interview is with an HR person but with a group of people to go over your hours of availability. From there the HR person will make a cut or two from the group and then the rest of the group will move forward and be given a job offer that day. After that you begin training a week or so later. So three steps 1) pre-screen call 2) initial interview (drug test required within 1-2 days of that initial interview, fully paid for) 3) group meeting (job offer happens here).