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      Auto Adjuster III Interview

      21 Feb 2014
      Anonymous employee
      Chesapeake, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at USAA (Chesapeake, VA) in Jan 2013

      Interview

      This was a strenuous interview process, mostly because it was tedious and lengthy. After completing the screening I was contacted to complete an application and several online assessments to include a typing test. I was then invited to complete a telephone interview with a HR representative about three weeks later. At the completion of the telephone interview I was told that I would be a candidate for an in-person interview with two interviewers at the local campus where I would be employed. I was also to initiate the background screening. This is where the tedious task list begins. Due to this being a position where a license is require there are strict background checks to include drug screening, credit check, fingerprinting, etc. Be prepared to pay for a notary for documentation and fingerprinting by the state police. You may have to provide W2's for any previous employers who are no longer in business. This interview process was very detailed with the background screening, however the interview questions were very straight forward and traditional based on your background, why you want to work for this employer, employment consistency and why you left former employers or want to leave. I completed the application in November, had the telephone interview in December, group interview was in January and received an offer the end of the month. The training date is most likely on the job posting.

      Interview questions [1]

      Question 1

      Give an example of a time when you had to deliver bad news to a client. Where do you see yourself in the company within five years?
      1 Answer
      3

      Other Auto Adjuster III interview reviews for USAA

      Auto Adjuster III Interview

      14 Jan 2023
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through university. The process took 4 weeks. I interviewed at USAA (Phoenix, AZ) in Aug 2022

      Interview

      Takes a long time to even get your interview set up as they take long to review stuff didn’t like it nor the website because it’s not set up good

      Interview questions [1]

      Question 1

      What made you apply for this position?
      1 Answer

      Auto Adjuster III Interview

      15 Jul 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at USAA

      Interview

      Had a phone interview and in person interview. The in person had one person face to face and another on speaker phone. Typical interview questions. Did require a pre-screen after phone interview for typing speed.

      Interview questions [1]

      Question 1

      Tell us a time when you gave or witnessed great customer service
      Answer question

      Auto Adjuster III Interview

      16 Apr 2019
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at USAA

      Interview

      Applied online Was called for phone interview-pretty easy went over the position and pay and was asked 2 STARS questions Then was scheduled for Skype interview with 2 managers- took about 45 minutes and again was asked about 3-4 STARS questions I was called about 2 days later for job offer

      Interview questions [1]

      Question 1

      Describe a time when you had to deal with a difficult customer
      Answer question

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