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      USAA

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      Loan Officer Interview

      24 Jul 2015
      Anonymous interview candidate
      Tampa, FL
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at USAA (Tampa, FL) in Jul 2015

      Interview

      It took me 2 months to get through the interviews; 1. Applied online 2. 1 week later, online assessment was done and passed. 3. 1 1/2 months later, phone interview from HR asking you on your backgrounds. And then scheduled me with another F2F interview at the USAA campus. 4. Drug test and background check was done at the same time. 5. F2F interview was set within a week after the calls from HR and done. 2 managers in the meeting rooms for F2F interview, 1 will questions, the other type all your answers through the computer screen. It basically situational and background questions. And after all these done, they told me about all the benefits and perks they have with USAA. And also HR will contact me within the next 3 - 5 business days on the outcome. She did not said whether I am selected as based on the conversation we had, it seems like everything is well and she had also mentioned that the HR will contact me with all the salaries and perks again. Once again, they were both friendly and nice to listen to your thoughts and they would want you to give them a scenario than explanation of the questions? I presume they do need to understand whether or not you are actually in these career in your past banking experiences. To add on, you need to know your stuff well as it may not be an easy interview. Am still waiting for their reply. As it has been a long wait. I have not received an offer yet as I am waiting. Cross finger.

      Interview questions [4]

      Question 1

      I understand that you are a creative and imaginative person, may I know how will you used that to solve a problems?
      Answer question

      Question 2

      Tell me how will you keep track on the current market updates and regulations from the government that affect the loan process?
      Answer question

      Question 3

      Why do you choose USAA? How to you know about us?
      Answer question

      Question 4

      Can you give me a scenario on how you dealt with a complex situation? Perhaps when regulation that change yesterday that affect the loan quantum of your process of loan?
      Answer question
      3

      Other Loan Officer interview reviews for USAA

      Loan Officer Interview

      16 Aug 2019
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 days. I interviewed at USAA in Aug 2019

      Interview

      Phone interview was followed up with an online personality test. Guess I said the right things, as they called me in for a sit down interview. This was a somewhat strange experience, as the interview tag team was nearly 15 minutes late in starting. They also were wearing casual clothes, while all the interviewees were in suits. Seemed oddly un-military at the time.

      Interview questions [1]

      Question 1

      Right off the bat they asked about salary, so you know they were looking for a low bid answer. I mentioned that I had seen a published range for the position and they seemed a little surprised.
      Answer question

      Loan Officer Interview

      25 Jun 2021
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Neutral experience
      Difficult interview

      Loan Officer Interview

      30 Jul 2017
      Anonymous interview candidate
      Tampa, FL
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at USAA (San Antonio, TX) in Jul 2017

      Interview

      It starts off by applying online. After you go through with a computer screen, then a phone interview with human resources,s and then an in-person interview on campus. They ask a lot of behavioral-type questions.

      Interview questions [1]

      Question 1

      Tell me a time when you went above and beyond for a customer
      1 Answer

      Application

      I applied online. I interviewed at USAA (Tampa, FL) in Feb 2017

      Interview

      Interviewed with one person and another was on a conference call speaking with me as well. The interview was very professional and they asked normal questions. They gave me time to think about each answer and then after that was over they told me all about the company and what I would be doing. They also told me about the work schedule and asked if I would be okay working on the weekends and overtime.

      Interview questions [1]

      Question 1

      Over all the experience was a good one and I would interview with the company again.
      Answer question