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      Claims Adjuster Trainee Interview

      30 Jul 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at USAA

      Interview

      Took online assessment spoke with the HR rep Completed a 1-1 interview with the training manager for the program . Got the job offer about 30 minutes later and accepted .

      Other Claims Adjuster Trainee interview reviews for USAA

      Claims Adjuster Trainee Interview

      23 Dec 2020
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at USAA

      Interview

      Very easy interview process. The interviewer made the process comfortable. This makes giving your responses true and not rushed. At no time was i nervous to speak about myself or my claims history.

      Interview questions [1]

      Question 1

      Tell me about your claims background.
      Answer question

      Claims Adjuster Trainee Interview

      24 Apr 2018
      Anonymous interview candidate
      Tampa, FL
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at USAA (Tampa, FL) in Apr 2018

      Interview

      I first applied online and was contacted by a recruiter. It was a bit confusing who my recruiter was because one person contacted me and then told me another person was my recruiter and then he interviewed me over the phone as well. He then put the job into perspective which he did not fluff at all. I was then transferred to the next step of taking an assessment and then did another phone interview with the hiring manager. The last interview was Behavior-based questions so look up the STAR technique to interviews.

      Interview questions [2]

      Question 1

      Tell me a time you had great customer service, where were you and what happened?
      1 Answer

      Question 2

      What does great customer service mean to you?
      Answer question

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