Submitted application online and was contacted within a few days to schedule a phone interview with HR (interview was more informal - about culture, fit, job description). A second phone interview with the hiring manager followed a couple of weeks later. This interview focused on my skills and experience in performing similar work elsewhere. I was invited to an interview at their headquarters to meet with HR, hiring manager, team of peers, and director of the group. The peer interview was unprofessional - one of the interviewers just got up and walked out while I was speaking with no explanation and never returned. I was then given a skills test (not case questions) that would be appropriate for a recent high school graduate and not someone with an MBA and 17+ years industry experience. I was insulted. Aside from HR and the hiring manager, most of the staff were cold and unfriendly and I was relieved to receive a form reject email a few days later. While I invested a great deal of time with this process, it was worthwhile to discover this isn't a company where I want to work.

I met the recruiters at my university's career fair. Eventually made it to the final round interviews in Chicago. Overall, the final interviews seemed unprofessional. Of the group that was interviewed, no one who had any actual airline experience and knowledge of airline pricing/revenue strategy were hired. The only person hired was the one who did not care for the job, did not know anything about the industry, and said they came just for the free trip to see Chicago. After finding out the results, the rest of us are confused and dumbfounded as to why or how such a decision was reached. All we can conclude is that current employees/management do not want to risk being passed up for promotions by hiring candidates from top business schools with actual airline industry knowledge. Furthermore, the recruiters never reached out to any candidate, and we had to inquire about the status of our applications in order to be notified we were no longer being considered. This department is unprofessional, and frankly, I'm glad I now have the opportunity to go to an airline that actually values talent.