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      Vanguard

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      Customer Relationship Associate Interview

      7 Jan 2017
      Anonymous interview candidate
      No offer
      Negative experience

      Other Customer Relationship Associate interview reviews for Vanguard

      Customer Relationship Associate Interview

      14 May 2026
      Anonymous employee
      Malvern, PA
      Average interview

      Application

      I applied through university. The process took 1 day. I interviewed at Vanguard in Nov 2016

      Interview

      I had a phone call interview which lasted about 20 mins, it was very awkward the entire time. The interviewer was just reading questions off a piece of paper, then finished off by saying that there are no current openings, but that they recommend that I apply again next month.

      Interview questions [1]

      Question 1

      Situational questions
      Answer question
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Vanguard (Malvern, PA) in Mar 2026

      Interview

      My experience interviewing for this position was great because I was able to connect well with my interviewer, which made the conversation feel comfortable and engaging. The interview mainly focused on behavioral questions, such as being asked to walk through a stressful situation I had experienced and explain how I managed it. I was also asked questions about my knowledge of the company, including its values, mission, and what interested me about the role. Overall, the interview felt like a meaningful conversation that allowed me to share both my experiences and my understanding of the organization.

      Interview questions [1]

      Question 1

      What do you know about Vanguard?
      Answer question

      Customer Relationship Associate Interview

      22 Nov 2016
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Vanguard (Phoenix, AZ) in Nov 2016

      Interview

      emailed me about rescheduling about 3 times, very unprofessional!! called before scheduled time !! 45 min earlier. I was over qualified any ways so It does not really matter! we were on the phone for 2 minutes and once she knew that I can only work for one year she said we can't sponsor you and it is not a good investment to hire you for one year only..

      Interview questions [1]

      Question 1

      why do you think you are a good fit why this position then she jumped into so-called Yes or No question, are you authorized to work in the U.S. without the need of sponsorship ? she ended up saying sorry even though I know they accept Work permit
      Answer question