I applied in-person. The process took 2 weeks. I interviewed at Wayfair (Ogden, UT) in Apr 2011
Interview
Starts with a phone interview, then you are invited to the site to take a couple assessment tests. You have two in person interviews and then finally a drug test and criminal test.
I applied online. The process took 5 days. I interviewed at Wayfair (Boston, MA)
Interview
Application through JobVite, had a 15 minute phone interview with a recruiter than an in person interview with two managers. The interview was easy and relaxed. Asked basic questions and some situational questions for service. After the interview they gave me a brief tour of the service floor. Heard back the next day and was offered the position.
Interview questions [1]
Question 1
If you had to get rid of a state, which one and why?
What would you do if you heard a dog barking loudly during a phone call?
I applied through an employee referral. The process took 5 days. I interviewed at Wayfair in Mar 2010
Interview
Very quick and to the point. Specialist in hiring conducted interview in a turnstyle fashion. Questions were fairly expected. Be prepared to know how to describe your background, strengths and weaknesses, and why you want to work in customer service.
