Working at Wayfair | Glassdoor.sg

Wayfair Overview

Boston, MA (US)
10000+ employees
2002
Company - Public (W)
Home Furniture and Houseware Shops
$10+ billion (SGD) per year
Wayfair believes everyone should live in a home they love. Through technology and innovation, Wayfair makes it possible for shoppers to quickly and easily find exactly what they want from one of the world's largest selections of home furnishings ... Read more

Mission: Wayfair is a technology leader, reinventing the way people shop for their homes.

Company Updates

  • Wayfair makes the list of the World's Most Admired Companies!

    The World's Most Admired Companies for 2019

    Here is Fortune's list of the World's Most Admired Companies for 2019, as ranked in their industries.

  • Wayfair Joins the Fortune 500!

    It's All Clicking for Wayfair, a Fortune 500 Newcomer

    Not long after graduating from Cornell back in 1995, Niraj Shah and Steve Conine decided to compare their meager bank accounts. Both fresh-faced engineering students who liked talking business, they possessed highly analytical minds and more than their share of pluck and will. But little else.

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Wayfair – Why Work For Us?


At Wayfair, we’re always looking for curious, analytical, and adaptable people to join our home team. Whether you work in one of our global offices, in one of our warehouses, or at our Boston headquarters, you’ll find a dynamic environment where learning and growth opportunities are abundant and hard work and results are rewarded. If you’re looking for a challenging and fulfilling career, make yourself at Wayfair.

We move quickly and we’re not afraid to make mistakes. Here, smart risk-taking is encouraged—even if it fails—and every team member is empowered to tackle challenges in exciting and innovative ways. We’re constantly developing, testing, and improving to make sure we’re delivering the best experience to our customers. We never settle because we believe there’s always an opportunity to do better.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, gender, national origin, gender orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

Sign up for Wayfair news, updates, and more here

Come join us here:

https://www.wayfaircareers.com/

You should love where you work. That’s why we offer a fun, dynamic, and diverse work environment where casual dress is encouraged and corner offices—or any offices—are nowhere to be found. Everyone is a hands-on contributor and empowered to take calculated risks, embrace ownership, and take every opportunity to grow personally and professionally.

Empowered Employees
It is widely known at Wayfair that our success starts with our people. At all levels, team members are encouraged and empowered to take on new roles and challenges at the company, ensuring that every promising player can move throughout the organization to grow and define their careers. Wayfair's team is known to be curious, innovative, and eager to solve complex problems, which is why the organization places a strong emphasis on learning and development.

A Collaborative Culture
Wayfair promotes a flat, transparent culture and their office space is reflective of that. Regardless of title or tenure, everyone works together to achieve the same objectives and is aware of all imminent and upcoming company goals. Similarly, team members are encouraged to voice their opinions, share their ideas, and drive results—in this way, the company is able to foster a truly collaborative culture. In addition, all Wayfair locations boast an open floor plan, which means there are no offices for anyone—including the CEO. Their open-seating floor plan fosters communication and collaboration, which is reflective of the company’s commitment to transparency and inclusivity.

Entrepreneurial by Nature
Wayfair promotes a test and learn environment and entrepreneurial culture. Leaders believe that the next big idea can come from anywhere, so they prepare employees to pivot their focus at a moment’s notice when an incredible idea or growth opportunity presents itself. The team finds this innovative spirit inspiring and enjoys being able to learn first-hand how to make things better as the company grows.

Here at Wayfair, we know that diverse teams are better teams, and we know that our success is driven by the diverse perspectives of the people who work here. A critical part of our Talent mission is to foster a culture where everyone is empowered to innovate together. While we believe it’s everyone’s responsibility to drive this work and live these values, we will look to the Diversity, Equity and Inclusion team to provide leadership and vision across the organization.

"Our success is driven by the diverse perspectives of the people who work here and our culture of collaboration, inclusion, and empowerment." 
- Niraj Shah, Co-Founder & CEO

Meet the Engineering Team
We’re the creative builders solving complex business problems through the newest and most innovative software in e-commerce. From Marketing Engineering and Proprietary Logistics to Development Platforms and Infrastructure Engineering, we leverage open source technology to create our own platforms and engineering tools, and our continuous deployment environment promotes frequent releases to production. We move fast, build to scale, and approach each challenge with agility and creativity.

Meet the Analytics Team
We’re the team that provides our fellow Wayfairians with the timely, accurate, and actionable information needed to execute high-level business decisions. We tackle complex challenges, embrace the ever-changing nature of e-commerce, and do things with big data that few companies can. Our team possesses the vital blend of technical aptitude, business acumen, and insatiable curiosity needed to take the industry’s best data practices to the next level.

Meet the Creative Team
We’re the customer-obsessed, business-savvy experts behind the voice and experience of Wayfair—working tirelessly to create the delightful and visually striking elements that shape our brands. Blending raw artistic talent, customer curiosity, and technical expertise, our in-house team of writers, visual designers, photographers, editors, and product designers work together to bring to life the industry’s most innovative and intuitive creative experiences.

Meet the Product Management Team
We’re entrepreneurial, value oriented decision makers who drive the development of the world-class software products that power Wayfair’s transformation of retail for home. We create the web and app experiences that make Wayfair a delightful place to shop, establish new and innovative services for customers, and build the backbone of Wayfair’s pricing, merchandising, supply chain, and enterprise operations. Whether on desktop, mobile web, or app, or any of our proprietary internal platforms, we leverage data, user-centric design, machine learning, and agile to exceed customer expectations and achieve operational excellence, fueling company growth. Our work requires us to move fast and collaborate with some of the best engineers, creatives, data scientists, operators, and analysts to discover, build, and scale world-class software products.

At Wayfair, we value and honor the contributions of military veterans and invite them to join our team and share their skills and insights with us. We are also equally committed to providing the veterans we hire with the resources, training, and support they need to thrive here.

Supply Chain & Logistics
We’re the team creating a loyal customer base by making sure every order goes perfectly, every time. We collaborate with suppliers, negotiate with carriers, and manage warehouse operations, and every day brings a new challenge and need for innovation. Whether we’re rolling out Wayfair-run delivery hubs or helping customers track their orders through our app, we take the lead in providing our shoppers with the greatest service experience in e-commerce.

Category Management
We’re the industry experts driving category growth by coming up with newer and better ways to source product, strengthen supplier relationships, and drive strong business economics. From catalogue expansion and promotions to supplier negotiations, we take ownership of our product offering and devise the strategic solutions needed to spark growth. Our work requires a strong desire to win, creative and innovative problem-solving skills, and a hunger to produce impactful results.

Product
We create the web and app experiences that make Wayfair a delightful place to shop, establish new and innovative services for customers, and build the backbone of Wayfair’s pricing, merchandising, supply chain, and enterprise operations. Whether on desktop, mobile web, or app, or any of our proprietary internal platforms, we leverage data, user-centric design, machine learning, and agile to exceed customer expectations and achieve operational excellence, fueling company growth.

Customer Growth
We’re the team fueling company growth by introducing new shoppers to our site and driving engagement from our loyal customer base. We spearhead top-line revenue growth by leveraging customer data to drive business strategy and building our own ad tech platforms to maximize ROI from our investments. We have an unwavering desire to understand our customers, and believe that true success comes from writing our own marketing playbook.

Wayfair Reviews

  • Featured Review

    Helpful (8)

    "Great Place to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Boston, MA (US)
    Current Employee - Recruiter in Boston, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wayfair full-time (More than a year)

    Pros

    It's a great place to learn, be challenged, and develop your career. There are endless opportunities to lead projects, learn from intelligent colleagues, and develop new skills, all in an exciting, very fast-paced environment. You feel supported by senior leadership who actually want to see you succeed and grow and will give you opportunities to lead and drive strategy for the business. Wayfair also has a fantastic company culture with great work/life balance. We work hard, but we have a lot of fun as well!

    Cons

    Leveling/titling at Wayfair is a little interesting and doesn't always seem to match with years of experience. Most people seem to come in at the same level, regardless of the prior years of experience they have, and they tend to down-level people quite frequently from where they were at previous companies. That being said, you're given the support and tools to build your career and move up the ladder pretty quickly.

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Wayfair Photos

Wayfair photo of: Wayfair Boston
Wayfair photo of: Boylston Office
Wayfair photo of: Wayfair Team Meeting
Wayfair photo of: Wayfair Phone Booths
Wayfair photo of: Wayfair Teams
Wayfair photo of: Wayfair Teams
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Wayfair Interviews

Experience

Experience
50%
21%
29%

Getting an Interview

Getting an Interview
56%
16%
12%
11
2
2
1

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (4)  

    Senior Software Engineer Interview

    Anonymous Employee in Boston, MA (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 weeks. I interviewed at Wayfair (Boston, MA (US)) in January 2019.

    Interview

    1. Brief Conversation with HR (It was surprising she asked me some questions such as what is a DRY principle, Difference between inner and outer join, some basic questions about HashMap). Pretty basic questions I must say.
    2. Next round was Phone tech round with Engg Manager. Asked to code in coderpad and verified that code runs. Then asked SQL questions giving me all Entities and data in it . Essentially based on that asked all me all twisted questions.
    3. Next was invited Onsite. Had 5 rounds with 1 Behavioral, 1 DB round, 1 Design, 1 Programming, 1 Lunch. Lunch is ideally mixed with gauging your interest and your aspirations.
    4. Got the offer in next 3 days.

    Interview Questions

    • Phone Round: Regarding shipping labels parsing and then calculating the total   Answer Question
    • Onsite: 1. How would you go about designing MTBA network (Rail and Road network)? Followup: How would keep track of user activities.   1 Answer
    • OnSite 2: Programming: Program Roulette game and determine if you win/loose having an initial amount. You need to also determine if its really your day to play more or not.   Answer Question
    • Onsite 3: Database: Design Cookbook DB and some questions based on that.   Answer Question
See All 1,514 Interviews

Wayfair Awards & Accolades

  • Fortune 500, Fortune, 2019
  • World’s Most Admired Companies, Fortune, 2019
  • Best Companies to Work For in Boston, Built in Boston, 2019
  • World's Most Admired Companies, Fortune, 2018
  • Customer Service Department of the Year - Retail, Silver, Stevie Award, 2018
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Work at Wayfair? Share Your Experiences

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