The process took 2 days. I interviewed at Yelp (Phoenix, AZ) in Aug 2011
Interview
Applied online, email same day to set up phone interview for next day.
Phone screen...about 10 minutes. Questions were basic and about why Yelp, what you know about them, what drew you to the position, what do you know about the product, how would you calm down an angry business owner, etc. Easy.
They said I would get an email to set up an hour long in person. Email came in about 2 hours. I picked a time. In person is next week because I was away, otherwise they would have even done it next day.
Easy. Just read job description and discuss with confidence what you will bring to improve the job and how much you are willing to learn to fill any gap in your resume.
Interview questions [1]
Question 1
Why are you interested in applying for this position?
I applied online. The process took 2 days. I interviewed at Yelp
Interview
I just had a quick screening call, and it was really focused on sales, more than on customer service. Cold calling is a big part of the role, and commissions don’t start until about 6 months in.
I applied through a recruiter. The process took 1 day. I interviewed at Yelp
Interview
the interview was a thorough process and detailed. the recruiter went through the entire job role in detail. She warned me that this role was mainly dealing with upset customers and that I was expected to keep them as members of yelp business when they had concerns about the program and wanted to opt out.
Interview questions [1]
Question 1
What would you do if you encountered technical difficulties?
