I applied online. The process took 4 weeks. I interviewed at York Consulting (Toronto, ON) in Apr 2011
Interview
A manager called me in for an interview and talked about herself the entire time. Then in a second interview I took a profile test. From there the manager said I will call and let you know. This process is different today. I read many scripts and role played some calls. I did not know what I was talking about at that time..
Interview questions [1]
Question 1
Will you read the scripts as we lay them out? How many calls can you make an hour?
