cxLoyalty Customer Service Representative interview questions

The interview process consisted of a phone screen with a recruiter, phone interviews and onsite interviews. The questions asked were relevant to the role. The interviewer's level within the organization varied, which I believe is positive.

HR contact first with some basic experience questions, group interview onsite with case study, 2 additional interviews spread out over an additional week with leadership team members. Had to go back in the office both times for each of those. It was inconvenient having to go back in so many times - did not feel like I was a priority. They need to streamline their process.