I applied online. The process took 4 weeks. I interviewed at valdera (New York, NY) in Feb 2025
Interview
First screening with the hiring manager, then a more formal interview on my experience and situational questions, then a final interview and case study with the CEO. The case study brief was simply to present 10 min on any topic related to customer success.
Interview questions [1]
Question 1
Give an example of how you previously handled customer churn?
