JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Workplace Hosts – JLL

What this job involves:
We are seeking a professional, approachable, and service-oriented Workplace Host to be the welcoming face of our client's office. As the first point of contact for employees, visitors, vendors, and clients, you will play a vital role in creating exceptional workplace experiences while representing both JLL and our client with professionalism and pride.
This is an opportunity to thrive in a dynamic, fast-paced corporate environment where your coordination skills and interpersonal excellence will directly contribute to smooth daily operations and a positive atmosphere. You'll work collaboratively with internal teams including Facilities and client stakeholders, managing everything from visitor registrations to workplace events. If you're passionate about delivering outstanding service, enjoy interacting with people at all levels, and are eager to grow your career within corporate workplace operations, this role offers the perfect platform to develop your skills and make a meaningful impact every day.

What your day-to-day will look like:
Manage front desk operations and attend to walk-in visitors, guests, and employees with professionalism and a service-oriented approach
Handle emails and general enquiries promptly, ensuring timely and helpful responses
Coordinate visitor registrations, office access arrangements, and security protocols
Support employee onboarding and offboarding activities including key card creation
Maintain accurate key management records and oversee the issuance or return of office keys
Manage lost and found processes, including logging items, safekeeping, and coordinating with employees or vendors for resolution
Provide administrative support across data entry, filing, document preparation, and workplace coordination tasks
Ensure reception areas, front-of-house spaces, and meeting rooms remain presentable, organized, and aligned with workplace standards
Assist with coordinating office events and activities that foster workplace culture and employee engagement
Work closely with the Facilities team and client stakeholders to support seamless office operations
Manage multiple requests during peak periods while maintaining composure and professionalism
Support daily office needs including pantry supplies, office equipment requests, and ad-hoc operational activities
Oversee mailroom operations including office supplies, letters, and key card storage

Required Qualifications:
Minimum 2 years of experience in Receptionist, Front Desk, Customer Service, or Administrative roles
Professional, presentable demeanor with exceptional customer-focused attitude
Strong communication and interpersonal skills with the ability to interact confidently with people at all levels
Proven ability to multitask and work efficiently in a fast-paced, dynamic environment
Proficiency in Microsoft Office applications including Outlook, Excel, and Teams
Demonstrated proactive approach, sense of responsibility, punctuality, and strong teamwork orientation
Willingness to learn and adapt within a corporate office environment

Preferred Qualifications:
Experience working in hospitality, hotel, or service-oriented environments
Familiarity with visitor management systems and key card administration
Basic understanding of workplace operations, office etiquette, and facilities coordination
Ability to remain calm and composed during busy hours or challenging situations
Positive attitude with warm, open body language and excellent interpersonal skills
Comfort supporting workplace events or ad-hoc office activities as needed
Desire to develop long-term customer service and workplace experience within a professional environment
Openness to learning broader workplace operations, including exposure to mailroom and office coordination functions

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.