Responsibilities of the employees, including but not limited to the following:

Promote Tempur Range: Designated at retail counters to showcase and promote the Tempur range of luxury bedding products.

Premium Consultation: Interact with customers to offer premium solutions, suggest products, and assist them in the buying process with personalized, high-end consultation.

Product Knowledge: Maintain in-depth product knowledge to provide customers with the most accurate and comprehensive information.

Customer Service: Handle customer enquiries and emails in a polite, prompt, and professional manner.

Complaint Resolution: Receive customer complaints and suggest necessary solutions to address the issue effectively.

Inventory Management: Initiate stock replenishment, conduct inventory checks, perform housekeeping, and ensure product visual merchandising standards are adhered to.

Team Collaboration: Work together with peers to achieve monthly individual and store targets as a cohesive team.

Brand Ambassador: Be a passionate brand ambassador, able to connect with customers and represent Tempur's values.

Customer Relationship: Build and nurture customer relationships to encourage repeat sales and referrals.

Cross-Department Collaboration: Work closely with cross-department teams to ensure customer satisfaction is met.

Maintain a high level of after-sales service to all valued customers
4.
Hours of work: 176 hours per month, working hours as rostered by your supervisor
5.
Place of work: As rostered by your supervisor
6.
Commission entitlement:
(a)
Counter sales target incentive : S$150.00

Upon achieving his/her counter sales target set by your Supervisor/Manager
(b)
Pillows & Accessories : 1% of sale price
The following items are included in the commission of 1%:

Pillows

Accessories

Mattress Protectors

Pillowcases

Fitted Sheets

Tempur Manufactured Mattress Covers

Top-ups from F.O.C pillows and accessories
Tempur Singapore Pte Ltd
A subsidiary of Tempur Sealy International, Inc.
20 Martin Road #09-01, Seng Kee Building, Singapore 239070. Tel: 6933 7663 www.tempur.com

Top-ups from change of pillows and accessories
(c)
Slippers & Sleepwear : 3% of sale price
(d)
Mattresses, Beds & Sofas :

20% to 39% of personal target – 1% commission

40% to 64% of personal target – 2% commission

65% to 99% of personal target – 3% commission

100% & above of personal target – 3.5% commission
Any receipt discount or lump sum discount applied will be deducted against the sale amount of mattresses/bedframes/adjustables on the same sales slip.

• subject to changes at the discretion of the company