Job Description

We are currently seeking a highly skilled and experienced Training Centre Manager to oversee the training operations. As the Training Centre Manager, you will be responsible for managing the overall training programs, marketing and sales, quality management, and ensuring the smooth running of the centre.

Responsibilities

• Develop and implement training strategies to meet the needs of our clients
• Conduct Training Needs Analysis (TNA) to identify skill gaps and training requirements
• Develop proposals for corporate clients
• Manage and coordinate the day-to-day operations of the training centre, including scheduling, resource allocation, and facility management.
• Collaborate with internal stakeholders to ensure smooth registration and running of courses
• Provide leadership and guidance to the training centre staff, ensuring a high level of performance and productivity
• Lead team capability development to meet KPIs
• Ensure compliance with regulatory requirements and industry standards
• Manage the training centre budget and resources effectively
• Utilise critical thinking and problem-solving skills to address any issues or challenges that may arise
• Oversee marketing, sales and customer support
• Build and maintain relationships with clients, trainers, and other external partners.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.
• Stay updated with the latest trends and developments in training and development
• Oversee the development and implementation of new training initiatives and programs.

Requirements

• Bachelor’s degree in a relevant field
• Proven experience as a Training Centre Manager or similar role
• Strong communication and interpersonal skills
• Excellent team management and leadership abilities with strong result focus
• Ability to build and maintain relationships with clients and stakeholders
• Strong critical thinking and problem-solving skills
• Proficient in project management and program development
• Experience in Training Needs Analysis (TNA) and designing training programs\Familiar with regulatory requirements and industry standards