UPS Reviews
Updated 3 Oct 2023

Found 30,416 of over 34K reviews
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The benefits are great but I don't know if they are worth the body soreness and stress" (in 4145 reviews)
- "Great for people who may have been unemployed for a while and want to re enter the work force." (in 1061 reviews)
- "Poor management... ran the company like it was the military screaming and yelling at employees." (in 1591 reviews)
- "no work life balance: many days you are working extremely long hours from 8:30am to 5" (in 553 reviews)
- 5.05 Jun 2023Account ManagerCurrent Employee, more than 1 yearSingapore
Pros
Great compensation and leadership team
Cons
Long working hours and work life balanced issue
- 4.025 Jul 2023SupervisorFormer Employee, more than 5 yearsSingapore
Pros
- good structure and processes for executing business initiatives although bureaucratic at times - mostly good colleagues and opportunity to connect with worldwide counterparts and experience different cultures - so-so work life balance, level of OT depends on team and seasonal work
Cons
- tight head office control on regional headcount, datelines and project implementation - frequent restructuring during market downturns, job scope keeps increasing and headcount always decreasing. Used to have employees who can stay 30 years but increasingly rare with new company culture - transactional attitude towards employees, sudden people movements/job scope changes always unannounced until last minute leading to uncertainty and confusion
UPS Reviews FAQs
UPS has an overall rating of 3.5 out of 5, based on over 33,671 reviews left anonymously by employees. 61% of employees would recommend working at UPS to a friend and 53% have a positive outlook for the business. This rating has been stable over the past 12 months.
61% of UPS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UPS 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.5 for career opportunities.