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UPS Reviews

Updated 3 Oct 2023

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Found 31,117 of over 34K reviews
61% Recommend to a Friend
UPS Chief Executive Officer  Carol B. Tomé
60% Approve of CEO

Found 30,416 of over 34K reviews

Recommend to a Friend
Approve of CEO
UPS Chief Executive Officer  Carol B. Tomé
Carol B. Tomé
4,621 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "The benefits are great but I don't know if they are worth the body soreness and stress(in 4145 reviews)
  • "It was pretty good pay and the hours were ok. it wasnt that bad overall.(in 3338 reviews)
  • "Great for people who may have been unemployed for a while and want to re enter the work force.(in 1061 reviews)
  • "You get paid good money and it can also be a stepping stone to a lifelong career(in 444 reviews)
  • "the tuition reimbursement is great and the health care is excellent(in 362 reviews)
  • "Poor management... ran the company like it was the military screaming and yelling at employees.(in 1591 reviews)
  • "Long hours and sometimes can't take a break because it's a lot of work(in 1342 reviews)
  • "no work life balance: many days you are working extremely long hours from 8:30am to 5(in 553 reviews)
  • "Bad supervisors that are lazy and don't want to help you out.(in 532 reviews)
  • "Upper management is horrible.(in 426 reviews)
    1. 5.0
      5 Jun 2023
      Account Manager
      Current Employee, more than 1 year
      CEO Approval
      Business Outlook


      Great compensation and leadership team


      Long working hours and work life balanced issue

      1. 4.0
        25 Jul 2023
        Former Employee, more than 5 years
        CEO Approval
        Business Outlook


        - good structure and processes for executing business initiatives although bureaucratic at times - mostly good colleagues and opportunity to connect with worldwide counterparts and experience different cultures - so-so work life balance, level of OT depends on team and seasonal work


        - tight head office control on regional headcount, datelines and project implementation - frequent restructuring during market downturns, job scope keeps increasing and headcount always decreasing. Used to have employees who can stay 30 years but increasingly rare with new company culture - transactional attitude towards employees, sudden people movements/job scope changes always unannounced until last minute leading to uncertainty and confusion

      2. Join the UPS team
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      Viewing 1 - 10 of 30,416 Reviews

      UPS Reviews FAQs

      UPS has an overall rating of 3.5 out of 5, based on over 33,671 reviews left anonymously by employees. 61% of employees would recommend working at UPS to a friend and 53% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

      61% of UPS employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UPS 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.5 for career opportunities.

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      I had an interview late August, sent a thank you the same day, followed up when they said they would get back to me, and then again a week later and I got no response. I gave up and they just sent me an email saying the position was on hold and they hoped to have an update at the end of the week. I'd still like to see what they might offer me so what could I say in response?



      Have you ever been asked by a recruiter to sign an nda before they can speak to you about a job they're recruiting you for? Mind you they reached out to me

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      Glassdoor has 33,671 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.