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Affiliated Computer Services

Part of Xerox

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Affiliated Computer Services Reviews

3.5

64% would recommend to a friend

(1,198 total reviews)
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Lynn R. Blodgett

61% approve of CEO

60% positive business outlook

Affiliated Computer Services has an employee rating of 3.5 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Affiliated Computer Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
20 Jul 2022

Good in management

Recommend
CEO approval
Business outlook

Pros

Good colleagues and work environment

Cons

Requires a higher level of business understanding and responsibility

2.0
13 Oct 2011
Recommend
CEO approval
Business outlook

Pros

Salaries seem to be reasonable if you negotiate well coming in, but don't look for any increases for cost of living OR merit. There is a good PTO program, but you have to force yourself to take it or they will allow you to work yourself to death. They pile on the workload so it is very hard to get time off unless you just take it.

Cons

They have been making very bad decisions regarding the resources supporting the clients, which gets them into a cycle of inadequate support, dissatisfied customers, RIFs, inadequate support... The bad part about it is that they retain lots of levels of management that don't seem to do anything except complain about bad customer support and planning for the next layoffs. They have also off-shored most of the work to India and Mexico, which further leads to customer support issues due to time zone differences and language barriers. Those of us left in the US have to clean up after these folks and we are losing more and more people. The future looks very bleak for ACS ITO and I think it is pretty much across the board in all ACS divisions. Professional advancement is a total joke unless you happen to be in the right place at the right time and jump into someone else's grave when they leave. Training/education opportunities are a joke. Many talented people are leaving in droves or have already left.

1.0
6 Jan 2009
Recommend
CEO approval
Business outlook

Pros

I can't think of one. We are not given any reasons for layoffs nor do we have any sense of direction. I have had six managers in the past year and none were related to the industry our group worked with.

Cons

Lying, untruthfull managers, no direction, no advancement, no sense of loyalty in the employee/employer perspective.

Viewing 1 - 3 of 1,198 Reviews

Glassdoor has 1,245 Affiliated Computer Services reviews submitted anonymously by Affiliated Computer Services employees. Read employee reviews and ratings on Glassdoor to decide if Affiliated Computer Services is right for you.